Features

Everything a receptionist does, but 24/7

Your AI assistant handles the calls so you can focus on running your business.

24/7 Call Answering

Every call answered in under 3 seconds with a warm, professional voice. Nights, weekends, holidays — Omni never takes a day off and always sounds great.

Appointment Booking

Books appointments directly into your calendar in real-time. Checks availability, confirms with the caller, and sends SMS reminders — no double bookings.

FAQs & Order Taking

Handles your most common questions automatically — hours, pricing, directions, services. Takes orders and captures lead information for follow-up.

SMS Follow-Ups

Sends automatic text confirmations, appointment reminders, and follow-up messages. Keeps your customers engaged even after the call ends.

Omni Assistant
Tap to listen
February 2026
MonTueWedThuFriSatSun
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Available Times
10:00 AM
1:00 PM
3:30 PM
Confirmed
Sat, Feb 21 at 1:00 PM
Omni AI Assistant
Incoming Call
"What are your hours?"
AI Processing
Instant Answer
98% match
"We're open Monday through Friday, 8 AM to 6 PM, and Saturdays 9 AM to 2 PM."
Book Appt
Offered automatically
Capture Lead
Name & phone logged
SMS Confirmation — Sent automatically
Hi Sarah! Your appointment at Bright Smile Dental is confirmed for Thu, Feb 20 at 10:00 AM. Reply C to cancel.
SMS Reminder — 24 hours before
Reminder: Your dental cleaning is tomorrow at 10:00 AM. See you at 123 Main St! Reply R to reschedule.
SMS Follow-Up — After visit
Thanks for visiting Bright Smile Dental! We'd love your feedback.

Meet your customers where they are

Voice, text, and chat — all managed from a single dashboard.

Voice

24/7 AI phone answering with natural, human-like conversations

SMS

Automated text follow-ups, confirmations, and appointment reminders

Web Chat

Website chat widget that converts visitors into booked appointments

Calendar Integration

Syncs with Google Calendar, Outlook, and other scheduling tools. Real-time availability checks prevent double-bookings.

Multi-Language Support

Serve customers in their preferred language. Omni handles conversations in English, Spanish, and more.

Custom AI Training

Trained on your specific business — your services, pricing, policies, and brand voice. Sounds like a member of your team.

Analytics Dashboard

Track call volume, booking rates, top questions asked, and customer sentiment. Know exactly how your AI is performing.

< 3s
Answer Time
24/7
Always Available
3
Channels (Voice, SMS, Chat)
HIPAA
Ready & Compliant

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